Care & support

At Study Group we are very proud of our reputation for providing high levels of student support and care. This reputation is built on our unique understanding of the special requirements of international students developed over many years. Please feel free to contact us directly if our students have any special concerns.

From the moment our students step off the plane to the time they complete their studies, we will make sure our students feel happy during their time with us.

Airport transfer
For added convenience and security we can arrange for our students to be met at the airport when our students arrive and taken directly to their accommodation.

A full orientation service
If our students are staying with a host family they will show our students how to get to the centre on the first day of their course. We will also provide our students with a comprehensive orientation booklet or student handbook which provides invaluable information on their course, the school, our staff and the city. On their first day our students will receive a full orientation programme at their chosen centre.

Support and assistance
Our dedicated staff are there to make their stay as smooth and enjoyable as possible. They are always on hand to answer any questions or resolve any problems our students may have during their stay.

Our students will be provided with a special telephone number to call (24 hours a day) in the event of a genuine emergency.

StudyCare - insurance for international students
As a professional organisation we take the security of our students very seriously. This is why it is compulsory for every student to have adequate insurance during their time with us.

Further details can be found on the insurance page.